Dear Sharron and Kris
Re: The Lodge, Surrey
I wanted to take this opportunity to thank you for the fantastic cabin that you have erected in our garden. As we have our cabin in an elevated location, we know this hasn't been the easiest of jobs that you have worked on but your have produced a really attractive and functional guest room for us and we are truly grateful.
Prior to placing the order with Nordic Wood, we researched lots of different log cabin companies and obtained many quotes. We felt that your company was not only competitive on price but provided a detailed quote with a clear diagram on how the cabin would look.
Olaf who did the initial site visit offered very sound advice and suggestions to meet our needs. He made sure that we considered light entering the cabin though the windows and doors, room dimensions, views (from the house and the cabin) and explained the benefits of the wall thickness etc. We felt Olaf was very knowledgeable, passionate about your business, most importantly not pushy and didn't put any pressure on us to place an order.
After having time to consider the quote and placing the order, the whole speed and professionalism of Nordic Wood has been extremely impressive.
We have been very impressed with:
The way you work so well as a Husband and Wife team
The speed in which you work
The fact that you leave the site clean and tidy after each visit
The way have always turned up on time and been very reliable
The updates and accurate schedule we were given
Your manner and the way you clearly value your customers
We will definitely recommend Nordic Wood to anyone that is in the market for a cabin or paint products. Its been a pleasure having you work in our home and we hope to be able to use your services again in the future.
Should you have any customers that would like to see our cabin as an example of your work or would like to talk to us about our experience with your company, please do not hesitate to given them our details.
We wish you every success in your business moving forward.
Kind Regards
Tracy and Ray Iqbal